Privacy Statement – AgileBenchmark.com

AgileBenchmark
Registered office: van Goghlaan 20, 9646DV, Veendam, the Netherlands
Chamber of Commerce (KvK) number: 98694650
VAT identification number:NL002748025B35
Website: https://www.agilebenchmark.com
Last updated: 1 December 2025

We respect your privacy and process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

The controller responsible for the processing of your personal data is:
AgileBenchmark B.V., located in the Netherlands.

2. When and Which Personal Data We Collect

3. How Long We Keep Your Data

• Account and order data: 7 years after your last purchase (Dutch tax retention obligation).

• Support tickets: 2 years after closure.

• Newsletter subscribers: until you unsubscribe.

• Anonymized analytics data: indefinitely.

4. Who We Share Your Data With

• Payment providers (Stripe, PayPal, Mollie, iDEAL) – they process payment data under their own privacy policies.

• Cloud hosting & e-mail services (EU-based providers with GDPR processor agreements).

• Accounting software and our accountant (only invoicing data).
  We never sell your personal data to third parties.

5. International Transfers

All servers and processors we use are located within the European Union. No personal data is transferred outside the EEA.

6. Your Rights (GDPR)

You have the right to:

• Access your personal data

• Rectify inaccurate data

• Erase your data (“right to be forgotten”) – where legally possible

• Restrict processing

• Data portability

• Object to processing based on legitimate interest

• Withdraw consent (e.g., newsletter) at any time

To exercise these rights, send an e-mail to info@agilebenchmark.com. We will respond within one month.

7. Cookies and Tracking

Our website uses only necessary and analytical cookies (via Plausible Analytics – privacy-friendly, no personal data stored, no cookies). You can find the detailed Cookie Statement at https://www.agilebenchmark.com/cookies.

8. Security

We protect your data with appropriate technical and organizational measures (SSL encryption, secure servers, access controls, regular backups).

9. Questions or Complaints

If you have questions about this privacy statement or believe your data is not being handled correctly, please contact us first at info@agilebenchmark.com.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via https://www.autoriteitpersoonsgegevens.nl.

10. Changes to this Privacy Statement

We may update this statement from time to time. The latest version is always published on this page.